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Claims |
In the event of a claim the following are various Claims contacts to help you settle the matter as quickly as possible. We realize that any claim situation is difficult and we strive to help guide you through this time as efficiently as possible.
If possible, have your insurance documents or your policy number and be sure to have all the particulars of what happened including the date, time, police report number and any other information that you feel may be important.
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During Office Hours (Monday-Friday 9:00am - 5:00pm)
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Please call our Underwriting department at 604.982.3111 and ask to report a claim.
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If you are insured with any of the following Insurer's please contact their claims departments directly.
ICBC 24hr Claims Center
Hotline1.800.667.7740
Family Insurance Solutions
Phone: 604 681-6123
or Toll Free: 800 661-4404
AXA
Phone - 604-669-4247
ING Insurance Company Canada
Phone - 1-866-464-2424
Fax - 604-684-5825
Gerling
Phone - 604-687-8700
Fax - 604-683-9609
Citadel General Assurance
Phone - 604-684-6381
Fax - 604-684-9195
The Boiler Inspection and Insurance Company of Canada
Phone - (403)265-2813
Fax - (403)264-9024
E-mail - claimscgy@biico.com
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For all other claims please call:
Out of Hours Emergency Claims Line 1.888.235.2447
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